Our goodwill returns policy, which is in addition to your statutory rights, means that we are happy to offer an exchange or store credit for purchases returned within 28 days if the item is no longer wanted or the incorrect size.
The item must be unused, in its original packaging and you must have a valid proof of purchase
This offer excludes purchases of all plants and turf which are non-returnable items. We pride ourselves on the quality of our plants and any issues would be resolved at the time of sale
This does not affect your legal rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or mis-described. However, a valid proof of purchase must still be provided.